Suddenly Remote

Organizations with policies established during a time where colocation was the only way to work are at a significant disadvantage when it comes to suddenly remote productivity. The work from home lifestyle of taking a day to send a few emails but mostly be unproductive was begrudgingly accepted as an infrequent quality of life boost. Reversing that trend, during a pandemic, with kids home and elevated stress levels, it’s going to be tough.

GitLab’s developers use a pull workflow so the assigned field is editable by anyone. The intended worfklow is to leave the issue unassigned (though tagged for a team) and when a developer is ready, they assign it to themself and work on it. Assignment is seen as a “leave this alone if it’s not you” sort of signal rather than “someone wants me to get this done.”